Frequently Asked Questions
General Questions
First, you provide us with the project briefing and consultant request details.
We will get back to you to clarify remaining questions. Once done, we will start our matching process, and will propose you potential candidates via your client project dashboard. From there you can decide which consultant fits well for your purpose.
You can get to know the consultant via an interview by phone, video call, or personal meeting. Once you decide to work together, you just let us know, and sign the deal.
The consultant request, search and proposal of consultants is free of charge. Every consultant has a different rate, which we communicate to you. You only pay once you book the consultant according to their rate.
You will receive the invoice for the consultant costs by Candid Connect, which consists of the consultant rate and our service fee. After receiving your payment, we pay out the consultant.
We do everything we can to ensure the best fit possible between the client and the consultant. But, in case you realize it is not the right fit, just reach out to us, and we will help you to solve any issues quickly.
As a client you define your expectations on remote and onsite work. Some clients prefer having the consultants on-site at all times, some prefer remote and others favour a mix. Whatever works best with your company and project setup – it is completely up to you to define, and agree with the consultant.
